Frequently Asked Questions (FAQs)

We bridge the gap between high-end international precision and cost-effective domestic operation. Key advantages include:

• ISO 13485 Certified Manufacturing: Produced in our state-of-the-art facility in the Medical Device Park, Ujjain (MP), India.
• Cost-Effective High Throughput: Uncompromised test accuracy designed to minimize cost-per-test without sacrificial degradation of reagent stability.
• Smart Calibration Facility: Integrated, cost-effective smart calibration for critical assays like HbA1c, CRP, RF, and ASO.
• Dedicated After-Sales & Application Support: Local service technicians and application specialists to ensure zero operational downtime.

The ChemoScan is built for high reliability, precision, and ease of use:

• Versatile Menu: Direct access to over 200 open test programs with a triple cuvette system (18 µl Flow cell, 10 mm square cuvette, and round tube for coagulation).
• Long-Life Circuitry: Features a maintenance-free peristaltic pump and unique circuitry designed for extended lamp life.
• Advanced Analytics: Displays real-time reaction graphs, Levey-Jennings QC charts, and standard deviation tracking.

• HemoScan 3000 (3-Part): Delivers 21 parameters with 3 histograms at a throughput of 60 samples/hour. Ideal for small-to-medium laboratories looking for low sample consumption (only 9 µL whole blood per test) and cyanide-free safe reagents.
• HemoScan 5000 (5-Part): Utilizes advanced Flow Cytometry (FCM), laser light scatter, and cytochemical staining to deliver 25 reportable parameters + 4 research parameters with 4 scattergrams and 2 histograms. Perfect for high-volume hospital labs and advanced reference centers requiring detailed differential analysis.

Yes. While optimized for maximum performance on ChemoScan analyzers, our BioScan liquid-stable chemistry reagents are formulated to be fully adaptable for open semi-automated and fully-automated biochemistry platforms.

You can request a custom quote or request distributor details directly through our portal:

• Website Inquiry: Use the "Request a Quote" button on our homepage or product pages.
• Direct Customer Support: Call our dedicated helpline at +91 90390 90548 or email customercare@krmhealthcare.in.
• Distributor Inquiries: If you are interested in becoming an authorized distribution partner, contact our sales department via the inquiry form.

KRM Healthcare operates under strict quality management systems in full compliance with ISO 13485 standards. All reagents and instruments undergo rigorous quality control (QC) and lot-to-lot validation to guarantee accuracy, precision, and batch stability.

We ensure end-to-end support for every diagnostic partner:

• Installation & User Training: On-site installation and comprehensive staff training by qualified application engineers.
• Maintenance & Technical Service: Rapid response maintenance, routine quality checkups, and quick troubleshooting support.
• LIS Integration: Our analyzers (such as HemoScan series) feature standard LAN/Ethernet ports supporting HL7 protocol for seamless integration into Laboratory Information Systems (LIS).